IT Services Designed for Small & Mid-Sized Businesses
Southwest Tech Services delivers end-to-end IT support, from daily help desk requests to long-term strategy and security.
Use this page as an overview and link to individual service pages if you’d like more depth.
Managed IT Services
A complete outsourced IT department for a predictable monthly cost.
Key outcomes:
- Less downtime and fewer surprises
- Faster response for your team
- Standardized, secure systems
What’s included:
- 24/7 monitoring & alerting
- Patch management & updates
- Help desk (remote, and on-site if needed)
- Hardware & software lifecycle planning
- Documentation of your environment
[Link: Managed IT Services »]
Cybersecurity
Security is not optional. We help you reduce risk without making life harder for your staff.
Security layers may include:
- Next-gen endpoint protection (EDR/AV)
- Advanced email security & spoofing protection
- Web filtering & DNS security
- Multi-factor authentication (MFA)
- Security awareness training & phishing simulations
- Backup & disaster recovery testing
[Link: Cybersecurity Services »]
Cloud & Microsoft 365
We help you get the most out of the tools you already pay for.
Common projects:
- Microsoft 365 tenant setup and clean-up
- Email migrations (on-prem or from old providers)
- OneDrive & SharePoint file migrations and structure
- Teams rollout and governance
- Cloud server planning (Azure or private cloud)
[Link: Cloud & Microsoft 365 »]
Network & Property-Wide Wi-Fi
Your network is the foundation of everything else. We design it for reliability and performance.
Services:
- Network assessments and documentation
- Firewall, switching, and Wi-Fi design
- Segmented networks for guests, staff, and IoT
- Property-wide Wi-Fi for RV parks and hospitality
- Ongoing monitoring and performance tuning
[Link: Network & Wi-Fi »]
VoIP & Collaboration
Stop fighting old phone systems. Move to a flexible, cloud-based solution.
Capabilities:
- Hosted VoIP systems and SIP trunking
- Desk phones, cordless phones, and softphones
- Auto attendants, call queues, and IVRs
- Integration with Teams or mobile devices
- Call recording and reporting options
[Link: VoIP & Collaboration »]
IT Projects & Consulting
Need help with a one-time project or a second set of eyes?
We can act as your technical project lead or work alongside your internal IT team.
Common projects:
- Office moves & network rebuilds
- Server upgrades & virtualization
- Backup & disaster recovery planning
- Security and compliance readiness
- Documentation and best-practice alignment
[Link: IT Projects & Consulting »]
[Button: Request a Free Consultation]